After 6 months of issues I asked for my money back and oh we can't do that. Continental offers the hardware and the Office software bundled into a monthly payment through their FlexPay program. If only that was the end of it. . They work 8-5, no after hours help at all. They are getting hammered on calls and having trouble getting to all them.
Truly ugly having much difficulty getting device set up, on the phone numerous times wit techs the are slow to reply usually 1 week till the call back then you will be on the phone with them for a couple hours and think the problem was solved but the next day same problem. Extremely few options for driver implementations. Cons: I don't know who wrote or programed the system, but I could do a better job! Anybody running the RoadLog today? And various other assorted inaccurate info. One morning I woke to find I had a full 70 to drive when I had 35 hours the night before. Don't waste your hard-earned money. They sure were happy to sell me the units, though.
If you have a lot of activity in 7-8 days. But in case if you are in the big lot. I felt that I had to dummy down to use it. This thing is a super piece of shit. I have called twiced and left emails to get no returns on either. Then use adhesive tape to hold the crap show all together!! We were out of compliance and waiting patiently. What a waste of money.
Had to call the support team every time. Not sure when we will be up and running with it. Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. We all knew what we had to do!!! Now waiting on hold again for the third time today as I listen to the awful music for 44 minutes. For us as a company the system works period. But the by-hand transfer process quickly becomes unmanageable for larger fleets.
Does not turn on with ignition, does not stay on, does not begin tracking time. However, does Continental also offer the hardware and the Office software bundled into a monthly payment through their FlexPay program. I have it in volvo is good product. No subscription required Cons: Support is non existent, Falsely claimed it was compliant with Canadian rule sets, then when it was identified it wasn't refused to even consider making the required changes. Again with my tell between my leg, I should have researched this issue further before my incorrect post.
No troubleshooting guides for when the screens go black, to boot back up the system, or when unable to logout. Overall: so far none Pros: Don't know, it will not work without syncing the keys and I have purchased a crap system. I am pretty tech savvy and this thing is so difficult to use! It runs on the same RoadLog platform as the older product, which is well respected and reliable. Our drivers also seem very pleased with the simplicity of the program. I have grown to really like this program compared to the other devices we have used.
Very difficult to get the driver and fleet key up and running. Got a return call from a tier 2 agent about 5 days later just to let me know system was down for maintenance…. You will early go through 1-2 paper rolls for one inspection. Still unable to use it!!! I still have 8:29 weekly duty time left, and it tells me 0 hrs left driving. Only a moron would believe a dash mounted antenna is superior to a roof mounted antenna. Left phone number on queu for a return call they said would come in 30 minutes.
It is slow in reactions and inputs. If you think thats bad, just wait until you see the joke of an antenna you get. I pray its not a lithium battery!!. The back end there is some work that needs to be done but they are constantly working on it. .